Wednesday Aug 04, 2021
Designing for Customer Centricity - Gerhard Coetzee
In the 4th episode of Bari podcast we are delighted to have Gerhard Coetzee, Lead Financial Sector Specialist at CGAP. In this episode we discuss about how to design for financial, social and economic inclusion with customer centricity in mind.
view CGAP customer centric guide here
view the Pioneer case study here
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